Returns, Refunds & Terms
Welcome to FishFinderMounts.com. We want you to be completely satisfied with your purchase. Please review our policies below to understand your rights and obligations when shopping with us.
Returns & Exchanges
We offer a 90-day return and exchange policy from the date of delivery.
Eligibility Criteria
- Items must be unused, uninstalled, and in original packaging.
- Products must include all original accessories, manuals, and components.
- A valid proof of purchase is required.
How to Return or Exchange
- EMAIL us at: sales@fishfindermounts.com within 90 days of receiving your order.
- Repackage the item securely, in a way that does not allow for damage while in transit.
Return Shipping Costs
- Domestic Returns (within [Canada): Customer is responsible for the costs of return shipping unless the item is defective or incorrect.
- International Returns: Customers must cover all costs on return shipping and any applicable duties or customs fees.
Refunds & Credits
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Terms
- Refunds will be issued to your original method of payment.
- Please allow 7–14 business days for the credit to appear on your statement after receipt and inspection of the return.
- All shipping/freight related costs paid for by the customer are NON-REFUNDABLE
- A restocking fee of 20% may apply for returns not due to our error.
Damaged or Defective Items
If your order arrives damaged or defective, we want to resolve the issue quickly.
Reporting Guidelines
- Report the issue within 14 days of delivery.
- Send an email to: sales@fishfindermounts.com with:
- Your order number
- Description of the issue
- Photos of the damage or defect
Resolution Options
- We will either send a replacement at no charge or issue a full refund, depending on product availability and your preference.
International Orders
- Duties, taxes, and import fees are the responsibility of the customer and vary by destination country.
- We do not offer free international returns. However, we do accept returns from international customers within the same 90-day window, provided the item meets our eligibility criteria.
- Return shipping and any associated import fees are the customer’s responsibility.
Warranty Disclaimer
Our products come with a limited 90 day manufacturer’s warranty
Important Notes
- This Warranty does not cover user generated wear and tear.
- For assistance with warranty claims, you must email us at:
sales@fishfindermounts.com
Terms & Conditions
By using FishFinderMounts.com, you agree to the following terms:
Scope of Service
- We sell physical products via our website.
- Services and transactions are governed by these herein terms and applicable policies.
Eligibility
- You must be at least 18 years old or the age of majority in your jurisdiction.
- You agree to use our site for lawful purposes only.
Intellectual Property
- All content on this site—including text, images, logos, and product designs—is the intellectual property of CVP Solutions Inc. and may not be copied or reproduced without permission.
- fishfindermounts.com, floattubefanatics.com, Float Tube Fanatics and Fish Finder Mounts .com are properties and office trademarks owned by CVP Solutions Inc.
Limitation of Liability
- FishFinderMounts.com is not liable for indirect, incidental, or consequential damages, including but not limited to lost profits or product misuse.
Governing Law
- These terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.
Privacy Policy
- Please refer to our Privacy Policy to understand how we collect and use personal data.
Policy Updates
- We may update our policies at any time without notice. The latest version will always be available on this page.
Contact Us
If you have questions about returns, refunds, warranties, or terms, feel free to reach out:
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Email: sales@fishfindermounts.com
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Phone: 1-855-784-3474